FAQs
Frequently Asked Questions
Need help? We’ve answered the most common questions about shopping with Mansooj. If you can’t find what you’re looking for, our customer support team is always here to assist.
We deliver across Pakistan within 2–4 business days for major cities and 3–6 business days for other locations. Delivery times may vary during sales or public holidays.
Yes. All Mansooj collections feature premium ready-to-wear (stitched) outfits, carefully crafted with high-quality fabrics and elegant embroidery.
Yes. You can request an exchange within 7 days of receiving your order if the item is damaged, defective, or incorrect. Please ensure the product is unused and has all original tags attached.
Each product includes a detailed Size Guide to help you select the perfect fit. If you need further assistance, our customer support team is happy to help.
Yes. Cash on Delivery (COD) is available in most cities across Pakistan. Availability may vary depending on your delivery location.
You can reach our customer support through WhatsApp, Email, or Phone during business hours. Our team is always ready to assist you with orders, sizing, delivery, or exchanges.